Hootsuite vs. Loomly 2025: A Complete Breakdown of Tools and Pricing
Hootsuite vs Loomly: A Quick Overview
A HubSpot survey confirms that keeping up with platform changes and managing numerous accounts will be the top challenges for social media professionals in 2025.
If your agency or business faces these hurdles, you’ve probably come across Hootsuite and Loomly as potential solutions.
But which one really delivers the best value for your time and money?
In this detailed comparison of Hootsuite vs Loomly, we break down the features, pricing, and benefits of both social media management platforms, helping you make the right choice for your business.
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Short Summary
- Hootsuite and Loomly are well-known social media management platforms, suitable for businesses of all sizes.
- Loomly is praised for having an easy-to-use interface, particularly for creating content and collaboration among team members, whereas the interface of Hootsuite may be more complicated.
- Hootsuite’s customer support is only available for Business and Enterprise plans, restricting access for other users.
- Loomly is known for its responsive, friendly customer support, while Hootsuite has had complaints regarding slow response times, particularly for non-business plan users.
- Social Champ is another option with 24/7 customer support and a user-friendly interface.
- Hootsuite has various features like scheduling, social listening, and team collaboration, but it costs $99 per month.
- Loomly’s low-cost pricing begins at $32, focusing on visual content creation, but its scheduling and analytics are less advanced than Hootsuite.
- Social Champ offers the lowest-priced plans, starting from $26/month and offers a wide range of features.
Hootsuite vs Loomly: Exploring User Experience and Support
When it comes to social media management tools, Hootsuite and Loomly both offer comprehensive social media management solutions to businesses of all sizes.
While both offer a range of features that can help you streamline your day-to-day tasks, they differ in key ways.
When choosing the right social media management tools, many users consider the advanced features with responsive customer support and ease of use.
Let’s explore this comparison of Hootsuite vs Loomly based on user experience and customer support.
User Experience
One of the vital factors in a social media management tool is the user experience.
Both Loomly and Hootsuite offer intuitive interfaces that simplify social media management, making it a breeze.
However, based on multiple user reviews, Loomly is often praised for its superior usability.
Loomly’s interface focuses on content creation and collaboration, making it easy for teams to work together to create engaging social media content.
The tool offers advanced features with easy setup that help with content scheduling and publishing.
While Hootsuite is the old kid on the block and has been in the market for far longer than Loomly, it also offers a range of features to make social media management more effortless.
However, the tool only lacks when it comes to user experience, as its interface proves to be a bit more complex and overwhelming for some users.
The tool’s dashboard is highly customizable, which allows users to set up their social media streams and accounts in a way that works best for them.
If you look at the bigger picture, Social Champ offers a sleek and vibrant user dashboard with low pricing plans.
The tool offers versatile features that streamline your social media management. You can even access some of the premium features on the FREE plan.
Customer Support
Based on reviews, users have often praised Loomly for its excellent customer support.
The tool’s support team is known for being responsive, helpful, and willing to go above and beyond to assist users with any issues.
Users have appreciated Loomly’s dedicated support team that can help with technical issues or provide guidance on using the platform’s features effectively.
On the other hand, while Hootsuite also offers comprehensive customer support options, some users have reported challenges in getting timely assistance or receiving answers to their questions.
Users are disappointed with the tool’s customer support as they have to wait longer to respond to their queries.
The major drawback is that Owl’s customer support feature is only available for Business and Enterprise plans.
Lastly, it’s worth noting that Social Champ can be your loyal friend if you want responsive and round-the-clock customer support.
The tool’s exceptional customer support, with a team available 24/7 to assist users with any questions or technical issues.
Combined with its cost-effective pricing plans, Social Champ is an excellent choice for businesses of all sizes that value user experience and customer support.
Starts with $99
Professional, Team, Enterprise
Starts with $32
Base, Standard, Advanced, Premium, Enterprise |
Starts with $26
Champion, Business, Agency
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Simplify Social Media Management With User-Friendly Tools & Support
With the seamless combination of an intuitive tool and exceptional support, you can streamline your social media strategy and achieve success.
An easy-to-use interface lets you efficiently manage multiple accounts while an experienced support team provides personalized assistance whenever you need it.
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|
|
|---|---|---|---|
| Easy-to-Use Interface | 4.3 | 4.6 | 4.6 |
| Value for Money | 4.2 | 4.6 | 4.6 |
| G2 Reviews | 4.1 | 4.6 | 4.4 |
| Customer Support | 4.2 | 4.7 | 4.6 |
Revolutionize Your Social Media Strategy With Advanced Features
Take your brand to new heights with remarkable features.
An innovative social media management tool empowers you to create engaging content, monitor your performance, and connect with your audience like never before.
These features allow you to streamline your social media strategy, save time, and achieve better results.
| Features |
Hootsuite
|
Loomly
|
Social Champ
|
|---|---|---|---|
| Advanced Queuing | No | Yes | Yes |
| Free Plan | No | No | Yes |
| Content Calendar | Yes | Yes | Yes |
| AI Caption writer | Yes | No | Yes |
| Social Inbox | Yes | Yes | Yes |
| Canva Integration | Yes | Yes | Yes |
| Stock Photo Library | Yes | Yes | Yes |
| Supports Facebook First Comment | No | No | Yes |
| Auto RSS | Yes | Yes | Yes |
| Hashtag suggestions | Yes | Yes | Yes |
| Post Analytics | Yes | Yes | Yes |
| Instagram Grid | Yes | Yes | Yes |
| Live Demo | Yes | No | Yes |
| Live Chat | For Business & Enterprises users only | Yes | Yes |
Reviews: Hootsuite vs Loomly and Social Champ
- Comprehensive Social Media Management Platform: Hootsuite offers a wide range of features for scheduling, publishing, and monitoring social media content. It also includes tools for social listening, analytics, and team collaboration.
- Easy to Use: Hootsuite has a user-friendly interface that makes it easy to start and manage your social media accounts.
- Scalable: Hootsuite can be used to manage a small number of social media accounts or a large enterprise with hundreds of accounts.
- Expensive: Hootsuite is one of the more expensive social media management platforms on the market.
- Limited Reporting: Hootsuite’s reporting features are less comprehensive than other social media management platforms.
- Slow Customer Support: Hootsuite’s customer support has been criticized for being slow and unresponsive.
- No Free Plan: Other than being an expensive SMM tool, Hootsuite doesn’t offer a free plan, which makes it even a bigger risk for businesses.
- Strong Focus on Visual Content: Loomly is designed to help businesses create and manage visual content for social media. It includes various visualization tools, such as a drag-and-drop editor and a library of templates.
- Easy to Use: Loomly has a user-friendly interface that makes it easy to learn and use.
- Affordable: Loomly is more affordable than some other social media management platforms.
- Limited Social Media Scheduling: Loomly’s scheduling features are not as robust as other social media management platforms.
- Limited Analytics: Loomly’s analytics features are less comprehensive than other social media management platforms.
- Customer Support: Loomly’s customer support is not as dependable as others.
- No Free Plan: Similar to Hootsuite, Loomly also doesn’t offer a free plan. You can use their app for free for only 15 days as a trial period, but after that you’ll have to get their paid plan to continue using the tool.
- Affordable: Social Champ is one of the most affordable social media management platforms on the market.
- Easy to Use: Social Champ has a very easy-to-use interface. It is simple to navigate and find the features you need.
- Good Social Media Scheduling: Social Champ offers a variety of social media scheduling features, including the ability to schedule posts to multiple social media networks simultaneously.
- Most Social Media Integrations: Social Champ has 13 social media integrations including Facebook, Instagram, Threads, TikTok, LinkedIn, YouTube, Pinterest, Google Business Profile, Mastodon, Bluesky, X, Google Analytics, and WhatsApp Business.
- Limited Language Support: Social Champ does not support languages other than English.
- Lack of Team Collaboration Features: Social Champ’s features are relatively basic, lacking more advanced functionalities for seamless team workflows.
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Frequently Asked Questions: Hootsuite vs Loomly
Loomly is generally easier to use, with a user-friendly interface focused on content creation and team collaboration. Hootsuite, while feature-rich, can feel more complex and overwhelming for some users.
Yes, Social Champ is a cost-effective alternative. It offers similar features like scheduling, analytics, and 24/7 customer support at a lower price point, starting at $26 per month.
Hootsuite starts at $99 per month, Loomly at $32 per month, and Social Champ offers the most affordable plans starting at $26 per month, making it a budget-friendly option.