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Frequently asked questions
What Is Social Champ?
Social Champ is an agency-grade social media management solution designed to simplify digital strategies through automation and AI. It serves as a centralized hub for scheduling, analytics, social listening, and engagement, enabling social media managers to scale across multiple brands with ease.
The platform supports 12+ social media networks, allowing users to manage posts, respond to DMs, and track mentions from a single unified dashboard. It takes care of everything from content creation to publishing and analytics.
Beyond basic posting, the tool offers advanced features like:
- Champ AI Suite to create content for social media posts, including captions, images, and hashtags.
- Multi-step and single-step approval workflows for team collaboration.
- Downloadable white-label reports in PDF, CSV, and PPT formats
- Cross-platform analytics to compare performance on all platforms.
- Competitor analysis to stay ahead of market trends.
- Bulk uploading and organized hashtag grouping.
- Brand Advocacy tools to gamify employee sharing.
Social Champ comes with the web app, browser extension, and mobile apps for iOS and Android. It provides the full-spectrum utility needed to dominate the digital landscape.
What Social Media Platforms Does Social Champ Support?
Social Champ supports 12+ social media platforms, including Facebook, Instagram, Threads, LinkedIn, Google Business Profile, Pinterest, TikTok, YouTube, Mastodon, Bluesky, and X. It also supports review management for Google Play Store, App Store, and G2 reviews. You can also connect your WhatsApp Business and Discord to Social Champ’s Engage to respond to customer queries via the unified inbox. Social Champ also connects to Salesforce and HubSpot for easy CRM ticket management. Additionally, if you want centralized analytics, Social Champ also connects with Google Analytics 4 (GA4) to provide a unified reporting experience.
Is Social Champ Free?
Social Champ comes with a free forever plan. It allows you to connect three social accounts and schedule up to 15 posts at one time. Unfortunately, this plan only limits you to one user. If you’re looking to work with your team, Social Champ offers the Growth plan at just $8/month/channel (charged annually). You can start with a 14-day free trial to test out all the premium features before you get started.
How Do I Sign Up for Social Champ?
It’s super easy to sign up with Social Champ. You can get up and running in minutes. To create your account, follow these simple steps:
- Click the “login” button above or sign up here.
- Register using your email address and add a password.
- Choose between our Free Forever plan or a premium subscription. You can start with a 14-day free trial with no credit card required.
- Once inside, link your social media accounts to the dashboard to begin scheduling.
For a guided introduction, you can book a live demo with an expert to see the AI suite in action. If you need technical assistance at any point, visit our Helpdesk for detailed guides.
Does Social Champ Offer Any AI Features?
Yes, Social Champ integrates several AI features to automate content creation and scheduling to optimize your digital strategy. Its primary AI features include:
- The Champ AI Suite creates high-quality captions and images instantly. You can toggle on the Brand Voice feature to ensure every post aligns with your brand persona. If you want advanced customization, you can connect your own ChatGPT API key directly to the platform.
- Social Champ implements MCP, an open standard that enables seamless integration between AI models and local or remote data sources, ensuring your AI tools have the most relevant context for your brand.
- A Sentiment Analysis tool to evaluate the tone of your posts before they go live and analyze audience reactions to gauge brand health.
AI Best Time to Post tool, which analyzes engagement data to recommend the optimal times for publishing, ensuring maximum visibility.
What Are the Different Social Champ Plans?
Social Champ offers two flexible pricing paths designed to scale with your specific needs, including a “pay-per-profile” model and a flat rate for agencies requiring predictability with unlimited team members.
Our “pay-per-profile” model has two tiers:
- Starter Plan ($5/account per month): Ideal for solopreneurs. This plan offers unlimited post scheduling, bulk uploading, auto-RSS feeds, and 6 months of analytics data. (Annual billing: $4/account)
- Growth Plan ($9/account per month): Designed for scaling teams. It unlocks unlimited users and workspaces, team collaboration workflows, social listening, and white-label reporting. (Side note: After adding 20 accounts, you’ll automatically get a discount on additional accounts!) (Annual billing: $8/account)
The flat-rate bundled pricing tiers are as follows:
- Free Plan ($0/mo): Perfect for newcomers. Includes 3 social accounts, 1 user, and 15 scheduled posts per profile.
- Starter Plan ($29/mo): Ideal for growing brands. Includes 6 social accounts, 2 users, and 500 AI content credits. (Annual billing: $23/mo)
- Pro Plan ($59/mo): Our most popular plan for teams. It includes 12 social accounts, 5 users, white-label reporting, and approval workflows. (Annual billing: $47/mo)
- Agency Plan ($149/mo): Designed for maximum scale. Includes 30 social accounts, unlimited team members, social listening, and 5,000 AI content credits. (Annual billing: $119/mo)
- Enterprise Plan (Custom): For large organizations requiring API access, HubSpot/Salesforce integrations, and dedicated support.
You can also explore the full breakdown and use the cost calculator on our official pricing page.
How Do I Upgrade My Current Social Champ Plan?
You can easily upgrade your account by following these simple steps:
- Log in to your dashboard, click your profile icon in the top-right corner, and select “Billing Settings” from the dropdown menu.
- Click the “Change Plan” button to compare the different plans.
- Select between monthly or yearly billing. (Note: Choosing the annual billing gives you a 10% discount on your total!)
- Review your order summary, enter your payment information, and apply any valid coupon codes. Once you check the Terms and Conditions box, click “Pay Now” to finalize the upgrade.
Your account will be updated instantly, giving you immediate access to your new features and increased account limits. For more detailed instructions, you can visit the Social Champ Helpdesk for a step-by-step walkthrough.























